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Customers

Become a Customer

At Marafiq, we aim to support our residential, commercial, industrial and government customers with international standard utility services, including water, power, and sales gas, with the help of our talented workforce, consumer-friendly corporate practices, and by adopting state-of-the-art technologies from around the globe.

In order to secure our service, all the potential customers will need to sign a sales/consumption agreement. The registration process may vary from customer to customer, depending on their location, intended usage, and the type of services they require

All the applicants are advised to take the following steps to open a customer account with Marafiq.

  1. To create a new sales agreement with Marafiq company, the prospects must compile the following documentation (see below) while filling the new connection request form.
  • Saudi national Identity card or an iqama for non-Saudis. Saudi woman’s will need to present a national Identity or family ID card
  • Ownership Deed
  • Royal Commission Construction Permit
  • Royal Commission Utility Drawing
  • Occupancy Certificate
  • Registration certificate
  • Royal Commission Lease Agreement
  • Royal Commission Construction Permit
  • Royal Commission Utility Drawing
  • Industrial license
  • Utility Approval Request UAR
  • Royal Commission Lease Agreement
  • Royal Commission Construction Permit
  • Royal Commission Utility Drawing
  • Royal Commission Lease Agreement
  • Royal Commission Construction Permit
  • Royal Commission Utility Drawing
  1. Transfer of service request is also subject to the some of required documents and aims at the same goal as the agreement with a Marafiq.
  2. Marafiq electronic services are the approved platform for submitting requests and providing information to customers. https://www.marafiq.com.sa/ 

Who We Are

Empowering the Power
Sector in Saudi Arabia


Currently headquartered in Jubail, Marafiq is one of the
leading multi-service utility providers primarily operating
in Royal Commission industrial cities and Jazan City for
Primary and Downstream Industry (JCPDI).

 

 

LOCATION

Jubail (Headquarters)
P.O.Box 11133
Jubail Industrial City, 31961, Kingdom of Saudi Arabia

Yanbu 
P.O.Box 30144
Yanbu Industrial City, Kingdom of Saudi Arabia

NEWS & MEDIA

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